Refund Policy

We want you to be happy with Grafted Bible Premium. Here's how refunds and disputes work.

14-day refund for first-time subscribers

If you subscribe to Premium and decide it's not for you, email us within 14 days of your first paid charge for a full refund. No questions, no forms.

This applies once per customer - to your first paid subscription only.

Trials are always free

Premium starts with a 14-day free trial - no credit card required to start. If you let the trial end without subscribing, nothing is charged and no refund is needed.

How to request a refund

Email refunds@grafted.bible from the address you used to sign in. We process refunds through Polar - our Merchant of Record for web and desktop purchases - within 1-2 business days. The refund returns to the payment method you used to subscribe.

What happens to your access

When we process your refund, your Premium entitlement ends immediately and the app reverts to the free tier. Your local notes, highlights, bookmarks, and memorizations stay on your device - refunds and sign-out don't touch local data.

App Store / Play Store purchases

Subscriptions purchased through Apple or Google follow their refund processes. Apple: contact Apple Support directly via reportaproblem.apple.com. Google Play: request a refund through your Google Play account. We can't process refunds for store-billed subscriptions on our end.

Chargebacks

If you dispute a charge with your bank or card issuer, your Premium entitlement is revoked immediately. We don't contest chargebacks - your money is yours. We just ask that if you're unhappy, email us first; a refund is faster for you than a chargeback, and we issue them gladly for any reason.